Refund policy

No Returns or Refunds/ Only Exchanges

Our exchange policy lasts 7 days from receipt of the items. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a exchange, your item must be unused and in the same condition and with the tag that you received it.
Some types of goods are exempt from being exchanged All clearance/ Flash items, accessories, shoes, and leggings are FINAL SALE.

To complete your exchange email us for an authorization.

Sale items
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@privityboutique.com 

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.